This Privacy Policy explains how RosCar Qatar (“we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you visit and use our website https://roscar.qa/. By using our website, you agree to the terms of this Privacy Policy.
1. Who We Are
Company name: RosCar Qatar
Website: https://roscar.qa/
Email: [email protected]
RosCar Qatar is a car rental aggregator. We help users compare car rental offers provided by international and local rental companies in Qatar and make online bookings through our platform.
2. Information We Collect
When you use our website, we may collect personal and non-personal information depending on your interaction with our services.
Personal information may include:
- Full name
- Email address
- Phone number
- Pickup and drop-off location
- Rental dates and times
- Vehicle preferences
- Payment-related details required for booking confirmation
- Any information you provide when contacting us
Non-personal information may include:
- IP address
- Browser type and version
- Device type
- Pages visited on our website
- Date and time of access
- Referring website or traffic source
- Cookies and usage data
3. How We Use Your Information
We may use your information for the following purposes:
- To provide access to our website and services
- To process and manage your car rental search and booking request
- To share booking details with the selected local or international rental provider
- To communicate with you regarding your booking or inquiry
- To send important service-related notifications
- To improve our website functionality, content, and user experience
- To prevent fraud, abuse, and unauthorized activity
- To comply with legal and regulatory obligations
4. Booking and Third-Party Rental Providers
RosCar Qatar operates as an aggregator and does not always act as the direct rental provider. When you make a booking or submit a rental request through our website, relevant personal information may be shared with the selected car rental company or booking partner in order to confirm and manage your reservation.
These local and international rental companies may process your personal data according to their own privacy policies and legal obligations. We recommend reviewing the privacy terms of the rental provider you choose before completing your booking.
5. Payments
When a prepayment or booking confirmation payment is required, payment information may be processed by secure third-party payment service providers. RosCar Qatar does not store full payment card details unless explicitly stated and legally permitted.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve performance, analyze website traffic, remember user preferences, and enhance your browsing experience.
You can control or disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
7. Data Sharing
We may share your information with:
- Car rental companies listed on our platform
- Payment processors and technical service providers
- Website hosting, analytics, and support providers
- Legal authorities when required by law or to protect our legitimate interests
We do not sell your personal information to third parties.
8. Data Retention
We retain personal information only for as long as necessary to provide our services, fulfill booking-related obligations, resolve disputes, enforce agreements, and comply with applicable laws and regulations.
9. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, disclosure, or alteration. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
10. International Data Transfers
Because RosCar Qatar works with both international and local rental companies, your information may be transferred to and processed in countries outside your country of residence when necessary for booking and service delivery. In such cases, we take reasonable steps to ensure an appropriate level of data protection.
11. Your Rights
Depending on the laws applicable to your location, you may have the right to request access to your personal data, ask for correction or deletion, object to certain processing activities, or request restriction of processing.
To exercise any of these rights, please contact us at [email protected].
12. Third-Party Links
Our website may contain links to third-party websites, including rental partners and service providers. We are not responsible for the privacy practices, content, or policies of those external websites.
13. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Any updates will be posted on this page with a revised effective date.